Privacy Policy
Last Updated: 7 June 2025
1. Introduction
Anandaset ("we", "us", "our") is a legal practice located at 33 Thanon Wichayen, Talat Yai, Mueang, Phuket 83000, Thailand. We provide inheritance legal services including will drafting, estate administration, and heir mediation.
We take the handling of personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your information. It applies to all personal data we process in connection with our website and services.
2. Personal Data We Collect
We collect information when you contact us through this website or engage our services. This may include:
- Full name
- Email address
- Phone number (if provided)
- Details about your legal matter as shared voluntarily in messages or consultations
- Technical data (browser type, IP address) collected through website analytics
Legal basis for processing: We process your data on the basis of your consent (where you have provided it), for the performance of a contract or pre-contractual steps, and where we have a legitimate interest in managing client communications.
Retention: Contact enquiry data is retained for up to 24 months unless a client relationship is formed, in which case we retain records as required under Thai professional obligations (typically up to 7 years).
3. How We Use Your Data
- To respond to your enquiry and provide the legal services you have requested
- To communicate updates and progress on your matter
- To fulfil our professional and legal obligations as a registered legal practice
- To improve our website based on aggregated, anonymised analytics data
We do not send marketing communications without your prior consent and do not sell your data to any third party.
4. Data Sharing
We share personal data only where strictly necessary:
- With Thai courts or government authorities as required by the legal process
- With other parties to your matter (heirs, executors) only with your explicit agreement
- With website infrastructure providers (hosting, analytics) under appropriate data processing agreements
5. How We Protect Your Data
- Client files are stored on secure, access-controlled systems
- Physical documents are held in locked storage within our office
- Access to client information is restricted to staff directly working on the matter
- In the event of a data breach, we will notify affected individuals and relevant authorities promptly
6. Cookies
This website uses cookies to function correctly and, where you consent, to analyse usage patterns. Cookie categories include essential, analytics, marketing, and preference cookies. You can manage your cookie choices at any time via our Cookie Policy page.
7. Your Rights
Under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your data where no longer necessary
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw any previously given consent at any time
To exercise any of these rights, please contact us at [email protected]. We aim to respond within 30 days.
You may also contact the Office of the Personal Data Protection Committee (PDPC) in Thailand if you believe your rights have not been respected.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their own policies before sharing any personal data.
9. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe a minor's data has been submitted to us in error, please contact us and we will delete it promptly.
10. Policy Changes
We may update this policy from time to time to reflect changes in our practices or applicable law. The updated date will appear at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related enquiries:
Anandaset
33 Thanon Wichayen, Talat Yai, Mueang, Phuket 83000, Thailand
+66 76 519 034